36 NE 1st St #210 Miami, FL 33132 United States +19177767908 support@bacharluxury.com

Open hours: 9am-6pm

Faq’s - Bachar Luxury: Your Premier Destination for Exceptional Timepieces

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BACHAR LUXURY • CUSTOMER CARE

Frequently Asked
Questions.

Find answers to common questions about shopping with Bachar Luxury, luxury watches, product condition, authenticity, payments, shipping, orders, returns, appointments, and selling or trading your timepiece or jewelry.


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01 • ABOUT BACHAR LUXURY

General Questions

What is Bachar Luxury?

Bachar Luxury is a Miami-based luxury watch dealership and jewelry buyer founded and operated by watch dealer Aviyah Tamir. The business focuses on premium timepieces, diamonds and fine jewelry. You can learn more on our
About Us
page.

Where is Bachar Luxury located?

Bachar Luxury is located in the Seybold Jewelry Building at 36 NE 1st St #210, Miami, FL 33132.

Do I need an appointment to visit?

Yes. Bachar Luxury operates by appointment. We recommend contacting us before visiting so your appointment and availability can be confirmed.

How can I contact Bachar Luxury?

You can call Bachar Luxury at
(917) 776-7908.
For additional contact information and visit details, see our
Contact Us
page.


02 • BUYING

Buying a Luxury Watch

Where can I see the watches currently available?

Visit our
Shop Watches
page to explore products currently listed online. Inventory can change, so the individual product page should be treated as the primary source for details about a particular piece.

Do you sell pre-owned watches?

Bachar Luxury operates within the luxury watch market where pieces may vary in age, ownership history and condition. Always review the individual listing carefully for the description of the specific watch you are considering.

What luxury watch brands does Bachar Luxury work with?

Bachar Luxury operates in the premium watch market, including highly recognized names such as Rolex, Patek Philippe and Audemars Piguet. Available brands and models depend on current inventory.

What should I review before purchasing a watch?

Review the product description, photographs, stated condition, reference information and any accessories specifically identified with the piece. You should also read our
Product Condition Policy
and
Product Authenticity Policy.

Can I ask questions about a watch before ordering?

Yes. If a characteristic of a watch is particularly important to you, contact Bachar Luxury before completing your purchase. This is especially useful if you have questions about condition, accessories, specifications or information shown in the listing.


03 • AUTHENTICITY & CONDITION

Know the Piece You’re Buying

How does Bachar Luxury address authenticity?

Authenticity is an important consideration when purchasing luxury watches and jewelry. Our dedicated
Product Authenticity Policy
explains Bachar Luxury’s approach in greater detail.

Are all watches in the same condition?

No. Luxury watches can differ considerably in age, previous ownership, wear, service history and overall condition. The description and photographs for the individual item are important when evaluating a specific watch.

Where can I learn more about product condition?

Read our
Product Condition
information and
Product Condition Policy
for guidance on how condition information should be understood when shopping.


04 • SELLING & TRADING

Selling to Bachar Luxury

Can I sell my luxury watch to Bachar Luxury?

Bachar Luxury buys luxury watches. If you have a timepiece you are considering selling, contact us with information about the watch so we can discuss the piece and the next steps with you.

Can I trade my watch?

Bachar Luxury works with clients interested in buying, selling and trading premium timepieces. Contact us to discuss the watch you currently own and the piece you are interested in acquiring.

What information should I provide about a watch I want to sell?

Useful information may include the brand, model, reference number where known, condition, photographs and details of any box, papers or accessories accompanying the watch. Bachar Luxury may request additional information when reviewing the piece.

Does Bachar Luxury buy diamonds and jewelry?

Yes. In addition to luxury watches, Bachar Luxury operates as a diamond buyer and works with fine jewelry. Contact us at
(917) 776-7908
to discuss the piece you would like us to consider.


05 • PAYMENTS & ORDERS

Purchasing & Order Information

What payment methods are accepted?

Available payment options and any applicable requirements are explained in our
Payment Policy.
Please review the payment information presented during checkout before completing a transaction.

Does Bachar Luxury accept Bitcoin?

Bitcoin has been listed as an accepted payment option for Bachar Luxury. Because payment availability and transaction requirements can change, please contact us before relying on cryptocurrency for a particular purchase and review our
Payment Policy.

Can I cancel an order?

Cancellation eligibility can depend on the status and circumstances of the order. Please review our
Cancellation Policy
and contact us as soon as possible if you need assistance.

How do pre-orders work?

If an item is specifically offered as a pre-order, additional conditions may apply. Review the product information and our
Pre-Order Policy
before placing the order.


06 • SHIPPING & DELIVERY

After You Place Your Order

Where can I find shipping information?

Our
Shipping Policy
contains information about order processing, delivery and other shipping considerations.

How can I track my order?

Visit our
Order Tracking
page for tracking guidance. If you need additional help, contact Bachar Luxury with your order information.

What if there is a problem with my delivery?

Contact Bachar Luxury promptly and provide your order and tracking information. Depending on the situation, additional information may be needed to review the delivery issue.


07 • RETURNS & WARRANTY

After-Purchase Questions

Can I return an item?

Return eligibility depends on the applicable terms and the circumstances of the purchase. Read our
Refund & Returns
policy before returning any item.

Should I send a return without contacting Bachar Luxury?

No. Contact Bachar Luxury and review the applicable return instructions before sending an item back. This helps ensure you understand the process and any conditions that may apply.

Is there a warranty?

Warranty coverage, where applicable, is governed by the terms associated with the relevant product or transaction. Please see our
Warranty Policy
for more information.


PLEASE NOTE

Product Details Come First

This FAQ provides general information. Individual product descriptions, checkout information and applicable Bachar Luxury policies may contain additional or more specific terms. Please review the relevant information before completing a transaction. Use our
Terms & Conditions
and
Privacy Policy
for additional website information.


STILL HAVE A QUESTION?

Speak With
Bachar Luxury.

If you cannot find the answer you need, contact Bachar Luxury directly. For questions about a specific watch, please have the product information available when you get in touch.


CALL (917) 776-7908


CONTACT US