BACHAR LUXURY • PRODUCT GUIDE
Understanding
Product Condition.
Every luxury timepiece has its own story. Age, previous ownership, wear, servicing and preservation can all influence the condition of an individual watch. This guide explains how to approach condition when considering a piece from Bachar Luxury.
THE INDIVIDUAL PIECE
No Two Pre-Owned Watches
Are Exactly Alike
A luxury watch should be considered as an individual piece. Two watches of the same brand, model and reference can have different histories and may therefore present differently in terms of cosmetic condition, components, accompanying materials and signs of previous ownership.
When evaluating a watch offered by Bachar Luxury, customers should focus on the photographs, description and other information supplied for that particular piece rather than relying only on expectations associated with the model generally.
EVALUATING A WATCH
What Can Influence Condition?
Condition is more than a single word. Several characteristics can contribute to how an individual timepiece presents.
01
Age
A modern watch and a decades-old vintage piece should not automatically be expected to present in the same way. Age can be an important part of understanding a watch.
02
Previous Wear
Pre-owned watches may show evidence of normal previous ownership. The nature and visibility of wear can differ considerably between individual pieces.
03
Previous Service
A watch may have been serviced or maintained during its lifetime. Where relevant information is known and communicated for a particular piece, it should be considered as part of the overall product information.
04
Individual History
Each pre-owned or vintage timepiece has an individual history. This is why the specific product information matters when making a purchase decision.
LOOK BEYOND THE DIAL
A Watch Has Many
Points of Condition
When reviewing a luxury timepiece, condition can involve several different areas of the piece rather than one overall impression.
Case
The watch case can show characteristics associated with wear, age, previous handling or refinishing.
Dial & Hands
The appearance of the dial and hands can be particularly important when evaluating older and collectible watches.
Crystal
The crystal is another visible area to consider when reviewing photographs and the disclosed condition of an individual piece.
Bracelet or Strap
Bracelets and straps may display characteristics from previous use and should be considered as part of the overall watch.
Clasp & Hardware
Clasps and related hardware can also show signs of previous ownership or use.
Accessories
Boxes, papers, cards, booklets, tags or other accessories vary by individual product and should only be considered included when identified with the specific piece.
CONDITION CONTEXT
Modern, Pre-Owned & Vintage
The context in which condition is evaluated can change depending on the type and age of the individual timepiece.
MODERN PIECES
Contemporary Watches
For a modern watch, customers should still review the individual listing carefully to understand whether the piece is new, previously owned or otherwise described.
PRE-OWNED
Previously Owned Pieces
A pre-owned piece may show characteristics consistent with prior ownership. Review the photographs and information associated with the exact watch being offered.
VINTAGE
Age & Character
Vintage watches can display age-related characteristics that form part of the individuality of the piece. Expectations should take the watch’s age and disclosed information into account.
BEFORE YOU BUY
Review the Actual
Product Information
When purchasing a pre-owned or vintage luxury watch, review all photographs and written information available for the individual piece.
If there is a particular aspect of condition that is important to you and the available information does not answer your question, contact Bachar Luxury before purchasing.
BUY WITH INFORMATION
Ask Before You Purchase
Need clarification about the condition, included accessories or other details of a specific piece? Contact Bachar Luxury before completing your purchase.
WHAT COMES WITH THE WATCH?
Boxes, Papers &
Accessories
Luxury watches can be offered with different accompanying materials. Depending on the individual piece, this might include items such as a box, documentation, cards, booklets, tags, additional links or other accessories.
Customers should not assume that any accessory is included unless it is identified as part of the specific product or transaction. If particular accessories are important to you, confirm what is included before purchasing.
TWO DIFFERENT QUESTIONS
Condition & Authenticity
Condition and authenticity are both important when considering a luxury watch, but they describe different aspects of the product.
CONDITION
How the Piece Presents
Condition concerns characteristics such as wear, age and the physical presentation of the individual piece.
AUTHENTICITY
What the Product Is
Authenticity concerns the identity and authenticity of the luxury product rather than its cosmetic condition.
AFTER PURCHASE
Condition Is Not
a Warranty
A product condition description relates to the state of the individual piece when it is offered. It should not be interpreted as creating a warranty beyond any warranty terms that specifically apply to the transaction.
For information about warranty-related questions, review the Bachar Luxury Warranty Policy.
WHEN YOUR ORDER ARRIVES
Review Your Purchase
When you receive your purchase, review the item and accompanying materials against the information associated with your order.
If you have a concern about the condition of the item received, contact Bachar Luxury promptly. If you are considering requesting a return, review our Refund & Returns information before sending anything back.
CUSTOMER RESOURCES
Learn More Before You Buy
Explore the Bachar Luxury pages that provide additional information about our products and purchasing process.
BUY WITH CLARITY
Questions About a
Specific Piece?
If you need more information about the condition or included accessories of a particular watch, contact Bachar Luxury before purchasing.